New addition to the Engineering Manager's Bookshelf: Never Split The Difference

I maintain a short list of books that I call The Engineering Manager’s bookshelf. I’ve just updated it with a new entry

Never Split The Difference: Negotiating As If Your Life Depended On It by Chris Voss with Tahl Raz

Chris Voss was an FBI negotiator and developed his skills and techniques by talking to kidnappers, hostage takers, employers, and car salesmen. I think the techniques in this book - calibrated questions, focusing on the issue, treating the people you’re negotiating with as partners, observing how people act, building trust - are essential to having a successful career as manager, and to ensuring you and your team are set up for success. I cannot recommend this book highly enough.